Mediation is widely recognised as an effective way to resolve disputes outside litigation. It can offer a faster and more cost-effective way to address debt disputes, with the aim of helping the parties reach an outcome they can accept and maintain a more constructive business environment.
As the economies of Mainland China and Hong Kong continue to develop and international investment grows, Hong Kong’s role as an international financial centre has also expanded. Effective mediation arrangements can help parties preserve a workable balance of interests in a competitive business environment.
Debt disputes can arise in the course of business and may damage commercial relationships. A structured mediation process can help reduce that risk and create a constructive setting for discussion.
Where debt differences can be resolved promptly through mediation, the process may benefit all parties and can help preserve an ongoing business relationship, creating the possibility of a mutually beneficial outcome.
Address disputes through negotiation and reduce the impact of lengthy waiting periods.
Provides a non-litigation option for dealing with debt disputes.
Seek to resolve debt differences while preserving the parties’ existing business relationship.
Litigation and mediation differ in process, cost, time and who controls the outcome.
A settlement agreement operates like a contract. Once signed by the parties, it may be legally binding, and the parties are expected to comply with its agreed terms and conditions.
In past debt-dispute matters handled through mediation, 70% reached a full or partial agreement, resolving all or part of the debt issue.
Whether mediation is suitable depends on the nature of the dispute, the parties’ willingness to participate and the actual circumstances. Common matters that may be considered for mediation include the following.
Disputes involving management arrangements, fees or related matters.
Including rent arrears, tenancy agreements and other tenancy-related disputes.
Including water leakage, noise and other neighbourhood disputes.
Disputes involving work arrangements and other employment-related matters.
Differences concerning contractual performance, terms or agreements.
Negotiating the amount owed, payment arrangements and settlement options.
Supporting calm negotiation in an impartial and balanced manner, helping the parties identify workable solutions and seek a payment agreement.
Supporting calm negotiation in an impartial and balanced manner, helping the parties identify workable solutions and seek a payment agreement.
We do not provide legal advice. Where legal advice is required, we recommend consulting a lawyer.
Mediation does not include information investigation. Where required, clients may separately choose our credit investigation service.
We remain impartial and balanced throughout the mediation process and do not favour either party.
We do not make decisions for you, but can help you assess the practicality of proposed options.
When handling mediation and debt matters, we place importance on clients’ commercial reputation, information confidentiality, transparency and case progress, and handle each engagement within the agreed scope of services.
Use mediation methods to address different types of debts while seeking to protect the client’s commercial reputation and image.
Follow client instructions and provide a professional standard of service.
All information is treated as confidential.
Carry out all recovery activities in a lawful, reasonable and appropriate manner.
Closely monitor the performance and conduct of account-management personnel.
Apply strict controls to cash transactions and maintain proper records.
Report important case developments to clients promptly.
Address challenges, resolve difficulties and work toward the best available outcome.
Fees are charged only in accordance with the agreed contract.
Contact World Regal to learn about professional debt recovery, credit investigation and related advisory services.
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